Order Processing Time
All orders are processed within 3–7 business days.
Please note that processing may take longer during holidays or busy seasons.
Once shipped, standard delivery takes approximately 7–20 business days, depending on your country, local logistics, and stock availability.
Do You Offer International Shipping?
Yes! Pokpaw ships worldwide.
Shipping costs, customs fees, and delivery times vary by region.
All available shipping options and costs will be displayed at checkout.
Can I Change or Cancel My Order?
After an order is submitted, it enters our automated processing system and cannot be modified or canceled.
If you wish to cancel, please contact us within 6 hours of placing your order at pokpawpet@gmail.com.
Requests made after this period may not be accepted.